At Divergent Media, we understand the importance of protecting your privacy in today’s digital age. This Privacy Policy outlines our commitment to safeguarding your personal data and the choices you have regarding how your data is used. We encourage you to review this policy to understand how we keep your information safe and how you can exercise your rights. By using our website or services, you agree to this policy.
We may update this Privacy Policy from time to time to reflect changes in our business practices or technology. Your continued use of the website and services constitutes acceptance of any revised policy.
WHO WE ARE
Divergent Media operates as the data controller of your personal information, ensuring the information we collect is managed according to applicable privacy laws and standards.
INFORMATION WE COLLECT
We collect the following types of information when you interact with us through divergentmedia.com.au:
- Personal Data
This includes any information that identifies you personally, such as:
- Name, email address, phone number
- Business name and address (if applicable)
- Age and other demographic data
Providing this information is optional, but it may limit your access to certain services if not provided.
- Account Data
When you create an account, we collect:
- Email address, password, and any other profile information you provide
- A unique identifying number assigned to your account
- Financial Data
Financial data is collected when you purchase our services. This may include payment information such as credit card details. We do not store your financial data directly; payment processing is handled by secure third-party payment processors. Please review their privacy policies for more information.
- Device and Usage Data
We automatically collect information about your device and how you interact with our website, including:
- IP address, browser type, operating system, and device details
- Pages visited, time spent, and actions taken on the website
- Cookies and tracking technologies to analyze traffic and improve our services
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Provide and improve our services
- Personalize your experience and deliver tailored content
- Communicate with you regarding updates, promotions, or offers
- Monitor usage trends and optimize website performance
- Prevent fraud, security breaches, or illegal activities
- Respond to customer inquiries and support requests
- Comply with legal obligations
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience and analyze website traffic. Cookies help us:
- Remember your preferences and login details
- Track performance metrics and website functionality
- Provide relevant advertisements and marketing communications
You can control or disable cookies via your browser settings. Note that some features may not function correctly if cookies are disabled.
SHARING YOUR INFORMATION
We may share your data in the following ways:
- With service providers: We collaborate with third-party providers for payment processing, analytics, and other services.
- For legal reasons: If required by law or to protect our rights, we may share your data with relevant authorities.
- With your consent: We will share your data with third parties only when we have your explicit consent.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal and operational constraints.
- Objection: Object to data processing for specific purposes, such as direct marketing.
- Restriction: Request temporary suspension of data processing.
- Data Portability: Request a structured copy of your data to transfer to another service provider.
- Withdraw Consent: If you have given consent to process your data, you may withdraw it at any time.
To exercise your rights, please contact us at info@divergentmedia.com.
DATA SECURITY
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These include:
- Encryption: Sensitive data is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: Only authorized personnel have access to personal data.
- Regular Audits: We conduct regular security assessments to identify and address vulnerabilities.
While we strive to protect your data, no method of transmission over the Internet is 100% secure. You use our services at your own risk.
DATA RETENTION
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.
MINORS’ DATA
Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will delete it promptly.
OPTING OUT OF COMMUNICATIONS
If you no longer wish to receive marketing emails from us, you can opt out by clicking the “Unsubscribe” link in our emails or contacting us directly at info@divergentmedia.com.
DO NOT TRACK SIGNALS
Some browsers allow users to send a “Do Not Track” (DNT) signal to websites. Divergent Media does not currently respond to DNT signals, as no standard has been established across the industry. We continue to monitor developments and will update our practices as needed.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies when you visit them.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or technology. We will notify you of significant changes via email (if you have provided one) or by posting a notice on our website.
GOVERNING LAW
This Privacy Policy is governed by the laws of Australia. Any disputes arising from this policy will be resolved in the courts of Australia.
CONTACTING US
If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:
Divergent Media
Email: info@divergentmedia.com
Phone: +61 (0) 423 370 533
Last Updated: October 28, 2024